Technical Information
- <SYSTEM32>\tasks\nsg helpdeskupdatetaskmachinecore
- <SYSTEM32>\tasks\nsg helpdeskupdatetaskmachineua
- [<HKLM>\System\CurrentControlSet\Services\ticketsend] 'Start' = '00000002'
- [<HKLM>\System\CurrentControlSet\Services\ticketsend] 'ImagePath' = '"%ProgramFiles(x86)%\NSG Helpdesk\Update\TicketSendUpdate.exe" /svc'
- [<HKLM>\System\CurrentControlSet\Services\ticketsendm] 'ImagePath' = '"%ProgramFiles(x86)%\NSG Helpdesk\Update\TicketSendUpdate.exe" /medsvc'
- %ProgramFiles(x86)%\gut7022.tmp
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_fa.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_fi.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_fil.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_fr.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_gu.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_hi.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_hu.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ko.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_id.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_is.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_it.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_iw.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ja.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_kn.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_et.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_hr.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_es-419.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_bg.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendupdatecore.exe
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendcrashhandler.exe
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendcrashhandler64.exe
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendupdatecomregistershell64.exe
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_am.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ar.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_bn.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_en-gb.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ca.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_cs.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_da.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_de.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_el.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_en.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_es.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_lt.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_lv.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ml.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_vi.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_zh-cn.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_zh-tw.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendupdatehelper.msi
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\psuser.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_uk.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ur.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\psuser_64.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\ticketsendupdate.exe
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendupdatesetup.exe
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\npticketsendupdate3.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendupdatebroker.exe
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendupdateondemand.exe
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\psmachine.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\psmachine_64.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_tr.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_th.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_te.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ms.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_nl.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_no.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_pl.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_pt-br.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_pt-pt.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_mr.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ro.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_sk.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_sl.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_sr.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_sv.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_sw.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ta.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdateres_ru.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\goopdate.dll
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendupdatewebplugin.exe
- %ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendupdate.exe
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_zh-tw.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_bn.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ca.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_cs.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_da.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_de.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_el.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_en-gb.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_fr.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_es.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_es-419.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_et.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_fa.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_fi.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_fil.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_bg.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_en.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ar.dll
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendupdateondemand.exe
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendupdate.exe
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendcrashhandler.exe
- %ProgramFiles(x86)%\gum7021.tmp\goopdate.dll
- %ProgramFiles(x86)%\gum7021.tmp\npticketsendupdate3.dll
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendupdatehelper.msi
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendupdatebroker.exe
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendupdatecomregistershell64.exe
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendupdatecore.exe
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendupdatewebplugin.exe
- %ProgramFiles(x86)%\gum7021.tmp\psmachine.dll
- %ProgramFiles(x86)%\gum7021.tmp\psmachine_64.dll
- %ProgramFiles(x86)%\gum7021.tmp\psuser.dll
- %ProgramFiles(x86)%\gum7021.tmp\psuser_64.dll
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendcrashhandler64.exe
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_am.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_gu.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_hi.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_hr.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_sk.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_sl.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_sr.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_sv.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_sw.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ro.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ru.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ta.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_tr.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_uk.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ur.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_vi.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_zh-cn.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_te.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_th.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_pt-pt.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_pt-br.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_pl.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_id.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_is.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_it.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_iw.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ja.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_kn.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_hu.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ko.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_lv.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ml.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_mr.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_ms.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_nl.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_no.dll
- %ProgramFiles(x86)%\gum7021.tmp\goopdateres_lt.dll
- %ProgramFiles(x86)%\gum7021.tmp\ticketsendupdatesetup.exe
- %TEMP%\bitca66.tmp
- http://ti###tsend.com/service/update2?cu############################################################################################
- http://ti###tsend.com/service/update2
- DNS ASK ti###tsend.com
- DNS ASK ti#########.s3-us-west-2.amazonaws.com
- '%ProgramFiles(x86)%\gum7021.tmp\ticketsendupdate.exe' /install "appguid={8747E3D9-E452-4862-A0A5-881BAA4ED0C1}&appname=TicketSend&needsadmin=True&lang=en"
- '%ProgramFiles(x86)%\nsg helpdesk\update\ticketsendupdate.exe' /regsvc
- '%ProgramFiles(x86)%\nsg helpdesk\update\ticketsendupdate.exe' /regserver
- '%ProgramFiles(x86)%\nsg helpdesk\update\1.3.99.0\ticketsendupdatecomregistershell64.exe'
- '%ProgramFiles(x86)%\nsg helpdesk\update\ticketsendupdate.exe' /ping PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz48cmVxdWVzdCBwcm90b2NvbD0iMy4wIiB1cGRhdGVyPSJPbWFoYSIgdXBkYXRlcnZlcnNpb249IjEuMy45OS4wIiBzaGVsbF92ZXJzaW9uPSIxLjMuOTkuMCIgaXNtYWNoaW5lPSI...
- '%ProgramFiles(x86)%\nsg helpdesk\update\ticketsendupdate.exe' /handoff "appguid={8747E3D9-E452-4862-A0A5-881BAA4ED0C1}&appname=TicketSend&needsadmin=True&lang=en" /installsource otherinstallcmd /sessionid "{6A11DF03-79C8-4776-B98F-854E1B49AEE6}"
- '%ProgramFiles(x86)%\nsg helpdesk\update\ticketsendupdate.exe' /svc